Cancellation & Refund Policy
Effective date: August 29, 2026
This Cancellation & Refund Policy applies to digital promotional ranking purchases made through BidOne.lol.
1. Before payment
You may abandon or close checkout before completing payment. No ranking service is delivered and BidOne.lol does not charge you merely for opening checkout.
2. Immediate service after captured payment
Once a payment is successfully captured and verified, BidOne.lol begins fulfilling the digital service immediately by creating or raising the submitted listing and recalculating its public ranking.
3. General refund rule
Except where applicable law requires otherwise, a successfully captured and fulfilled ranking purchase is final because the purchased digital promotional placement has already begun.
4. Situations that normally do not qualify
- Another listing later pays more and outranks you.
- A Today-board payment reaches the end of its rolling 24-hour eligibility window.
- You receive fewer clicks, leads, customers, impressions or sales than expected.
- Your rank changes while Razorpay checkout is open.
- You change your mind after the verified amount has already been applied.
- Your listing is restricted because it violates the Rules or Terms.
5. Duplicate, incorrect or unfulfilled charges
If you believe the payment provider captured the same intended transaction more than once, captured an incorrect amount, or reports a captured payment that BidOne.lol never fulfilled, email hello@bidone.lol with the gateway payment/order identifier and relevant evidence. We will investigate the server and payment records.
6. Approved refunds
When a refund is approved, it is ordinarily initiated through the payment provider to the original payment method. Bank, card-network and payment-provider processing times vary and are outside BidOne.lol's direct control.
7. Payment failures and pending payments
A failed payment does not create a paid rank. A payment shown as pending or authorized is fulfilled only after the service receives a captured/paid confirmation that passes server-side verification.
8. Chargebacks and disputes
If you believe there is a billing error, contacting hello@bidone.lol first can allow us to investigate quickly. Nothing in this Policy prevents you from exercising a dispute or chargeback right that cannot lawfully be waived.
9. Mandatory rights
Nothing here limits any cancellation, withdrawal, refund, reversal or consumer right that applicable law requires us to provide.
10. Contact
Email: hello@bidone.lol
Phone:
Operator: Aman Rajput